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  1. You're the only one calling her a "model operator." The headline says she "models customer service," and that's exactly what she's doing. Customer service isn't about seniority, it's about being nice to people. If you take a step back and read this thread from a viewpoint of a regular passenger who doesn't know or care anything about seniority, union issues, etc., perhaps you could even see why a lot of bus operators have the reputation of being rude, surly, etc. If you're going to go around with a chip on your shoulder, it gets notice by the riders. And no, they're not going to excuse
    18 points
  2. ChicagoBus.org Transit Forum is becoming Chicago Transit Forum! Starting later this month, our new address will be chitransit.org. All posts and member accounts will remain exactly the same, and all existing links will continue to work. In addition to a fresh new look, we'll be introducing an improved mobile experience and additional enhancements. Frequently Asked Questions Why the change? The new name better reflects our members' interests in both bus and rail transportation. Will all content, membership information, and private messages remain in tact? Yes. Your account, settings,
    14 points
  3. Wow...such hate for the lady. Give her a break. As one who has driven (albeit commuter routes with motorcoaches) AND being a rider, I can say the following. Certainly driving a bus has its challenges. You are more likely to get better reviews if you have a regular route with decent passengers. I had one route where the passengers LOVED me because I was always on time and got them to and from work quickly and safely. Sometimes I was forced to do another route where the passengers had to get used to me because I was punctual. Their regular driver almost always ran 10 - 15 minutes beh
    13 points
  4. This photo was taken at Skokie Shops last week. There are a total of 8 cars being re-decaled into the as delivered livery. Four cars will get the full treatment, the end cars, and the four belly cars are suppose to get only the side striping. No dates or lines have been decided on yet. Mel
    11 points
  5. Several years ago I was walking through the bus terminal at Howard and found a small pamphlet laying on the ground. I almost didn't pick it up, but I'm quite glad that I did. I stashed it away with some other CTA odds and ends for a while until recently when I pulled it out having now started as a bus operator myself (North Park). I took a few minutes over the past few days when I was able to try out some of the codes on this guide and, for the most part, they all work as you would expect. It seems that the CTA's style is to leave old signs in the programming, adding codes when needed and upda
    10 points
  6. Frankly, I could write the exact same response. If an article saying nice things about a bus operator is a problem for you, then don't read it. I have a right to speak my mind when I don't agree with what you say (I don't see why you should have free reign of the board, while I should just "move on"). As for you having a problem with my remarks...well, don't read them. Move on. You have gone out of your way to write offensive things about the bus operator in this article. You never did answer my question about your motives behind calling the operator a "suckhole." It isn't hate, you c
    10 points
  7. Nova Smart Bus 7901 at South Shops on 2/3/ 2014
    9 points
  8. I thought this was a worth while story to report. I don't live in the Chicagoland area but I felt this was a really great depiction of a model CTA bus operator (for once) who really enjoys her job. Big ups to Darlene for being customer centric and focused throughout some of the most challenging times with the CTA.
    9 points
  9. So my pet project recently has been recreating the entire CTA in the game Train Simulator by Dovetail Games. I have completed part of the route but decided to restart from scratch using my own assets. Both the old route and new route are included in the download below. The new route includes the entire Brown Line, the entire Orange Line, the Kimball yard, the Skokie Shops, and a small segment of the State Street Subway (highly WIP; don't expect it to look nice). The old route includes the entire Brown line, Orange line, and parts of the Red and Green lines. Included with both routes are three
    8 points
  10. Guys no disrespect but can we stay on the subject or topic at hand. It's like lately when I click on a topic and read the comments it has nothing to do with anything. I was ginuely hoping somebody saw a Nova on a new route but yall talking about female operators being fine and calling people out on being married and flirting?? This not Facebook lol let's keep it according to the title of this form again 😄😊👍🏽.
    8 points
  11. Let me start by saying that Dave posted some very nice photos. Thanks for sharing them Next, this charter being discussed was my charter. It was a private charter for my close friends, fellow workers and myself who wanted one more ride on the 2200s thru out the city in a stress free enviroment. More often than not, on public trips / charters, one has to deal with constant noise, arrogant people and simply folks trying to run you over to get a picture that 50 other people are trying to get. Seeing the video and photos from the last cta run of these cars, that fact was evident. Plus on this
    8 points
  12. So how about them Bears everybody? Haha.
    8 points
  13. To have so much hate for this lady is just wrong. I mean Customer Service is Key. There are many bus drivers that shows up with the worst attitudes, and Darlene is making up for that. She don't have to be a SUCKHOLE or KISS uP, She is just probably excited to have a job in these hard times. It dosen't matter if she drove for 20 years.....Her Hard work and enthusiasm made her stand out. And no, She's not doing this for camera time, I ride with her alot, and yeah on the 82,145, and even the 151.
    8 points
  14. Moderator note: This is a discussion forum, not a messaging platform. For those who wish to send short messages back and forth, please use the Messages feature. Off-topic and one-word posts have been deleted.
    7 points
  15. 7 points
  16. @Mr.cta85 I was actually just in the process of typing this when I saw your post. I’m glad I’m not the only one thinking of Busjack today. It has now been six months since Busjack last posted on here, so I feel this tribute is in order. Busjack was a pillar of the community since the very beginning of this forum in 2005. He authored over 20,000 posts, which is nearly 20% of the posts on this site to date. Almost everyone here had some interaction with him, as it was rare to find a discussion that he wouldn’t participate in. His expertise, sense of humor, and attention to the goi
    7 points
  17. Hi everyone - I've been lurking for a while but finally got the push to actually sign up and post! One of my goals for the year has been to build a webapp that might be marginally useful to people other than me, so I've created a very basic Busfinder. Busfinder allows you to input the bus ID (as shown painted on the buses and on the cta bus tracker). It will then put a pin on the map where the bus currently is. It's extremely barebones and sometimes buggy, but I wanted to get it out sooner rather than later. I figured that with the electric pilots (700, 701) and the holiday bus (4335)
    7 points
  18. I think I need to add a new line to the Community Guidelines: Anyone who posts April Fools Day jokes will be immediately and permanently banned.
    7 points
  19. All, While I was browsing the web yesterday, I came across this site, http://irm-cta.org. It contains a wealth of information such as old bus/rail schedules, bus/rail equipment assignments and a whole lot of other information that would be useful. Even better, pretty much all of the documents are in .pdf form also. Check it out.
    7 points
  20. I was on the 22 Clark bus and I saw #700 as a training bus on Clark/Birchwood
    7 points
  21. Hey guys, can we keep it down a notch about the 5000s deliveries. Kevin already talked about this recently. I cannot stress this enough. We don't want members and guests to be discouraged (that wouldn't be a good sign). Right now, our primary focus is the rest of them being delivered and assigned not jumping at each other throats about it. Any information and updates with appropriate verification is considered. It's a fair warning to everybody. Please, let's not take matters into our own hands that leads to disaster. Thanks.
    7 points
  22. I'm glad you guys like the site. I started it a year and a half or two years ago, inspired by Graham's outstanding Chicago-L.org site for Rapid Transit. What I couldn't find is much on the web for the Surface System. Working with what I had amassed over the years, Bob Heinlein, Bill Wulfert, IRM's Strahorn Library, what was in the Motor Bus & Trolley Bus Department collections, and things that so many people had donated to IRM over the past several years, I started to put together irm-cta.org. There was so much interesting stuff, it was not doing anyone any good just sitting in boxes.
    7 points
  23. I just saw 3 8100's at South Shops. One of them was numbered 8102.
    7 points
  24. I am one of the volunteers working on the Highliners and the 'L cars, and I will try to answer your questions, although from what you all have written, I don't think you'll like my answers. To trainman8119: What is wrong with them being Metra cars? How would you propose to make them back into IC cars- for starters, where would you get all of the parts, or are you in favor of creating a hybrid car that never existed? The Metra decals are present, just painted over, and they will have that paint removed. The department curator agrees with us volunteers that it is not realistic to attempt a
    7 points
  25. Welcome #8000, #8001, #8002, #8003, and #8004!!!
    7 points
  26. #4333 @ the back of the yard. I used my binoculars to get a clear shot and it wasn't easy at all.
    7 points
  27. Hello everyone. I've been a long time lurker here and for numerous reasons never joined in on the fun but I've just moved back to Chicago a couple months ago a figured why not get involved. So yeah... Hi. Yesterday was really something. Found myself affected by both fires during my commute and ultimately trapped on LSD for a VERY long time on a 148. By the time I arrived on scene what was left of 4333 had been dragged from the fire scene onto Michigan Ave. I assumed it was to get it out of the way to wait on a low boy trailer or something but it appears they were setting it up for a standar
    7 points
  28. This was put out the day before the buses were placed in service. If the buses still are operating on the listed runs, maybe someone at Kedzie can supply the actual times. G46-14 New Flyer Electric Bus Pilot - Kedzie.pdf
    7 points
  29. I did actually drive L trains 1977-82, so this is from experience. Flat wheels on the equipment I worked with (6000's thru 2400's) were all caused by a single reason - sliding the wheels. L cars series 2000 to 2600 have four rates of braking, ranging from rather light (P1) to maximum (P4). Unfortunately, CTA practice has been for years to apply brakes at the last possible second to avoid overrunning the station. This means using P4 at each stop. Now, the problem is that in P4 under anything less than ideal conditions (wet rail, snow, salt spray), there is enough pressure being exerted on the d
    7 points
  30. Got a distant picture at Adams/Wabash for ya:
    7 points
  31. Bus 7900 came by 567 today (as stated above), briefly, so that Planning could see it. Per Engineering people on board, the next bus (7901), also considered a prototype but part of the 300 bus order, is due around April 9th. The deliveries of the following 48 buses would be in late April/ early May. Then after 8 weeks or so, the next 50 would come in, and so on in groups of 50 until all are here.
    7 points
  32. I almost equate this to the time when you would have the X services, and people would flip out because the driver wouldn't let them off on a side street. Same as the the Brown/Purple fiasco: You see "loop" but you don't pay attention to the color. Bottom line is that people don't pay attention--this is universal and not limited to one side of the city. This might be a good time to at least change the sign codes to reflect the changes, but to also educate the potential changes that would happen to that route. Placement of that bus at the terminal will definitely need to be addressed.
    7 points
  33. Oh give me a break man. How about you take your own advice and read back to the number of folks on the forum who said that they found sw's posts in the thread useful to varying degrees. I mean really. A bit too cynical much? My point was was and is now you already established you didn't see the point to his posts while others disagreed with you. So as I said why waste time taking pock shots at the guy's thread when he's continuing for those aforementioned forum members who said they found the thread useful? Or do you want to continue edging closer to being guilty of what you sparred with chica
    7 points
  34. Here's my .02 cents worth... This Operator was most likely recommended to Hilkevitch(Busjacks favorite reporter ) probably through compliments from her customers through 1-888-YOUR-CTA. Being a Public Servant myself, it really makes my day when a Customer says something nice about me to a Supervisor. I still wear my #1 Service pin that I got a few years ago from when a Customer called my Store Mgr. and made a compliment about me to him(and there are plenty of other cashiers with more experience then me). If I see a Bus Operator go out of his/her way to do something nice for passengers, I'
    7 points
  35. The operator got a write up in the paper so what. Why she did or didn't get laid off is really nobodys business. Ask yourself how is she affecting your paycheck and your job. To be perfectly frank we're all suck holes at one time or another, stop hating on someone who has done nothing to you personally, and get on with your life.
    7 points
  36. Here are shots of 8337 working Belmont and 8341 working Addison
    6 points
  37. Shots of 8182. Sorry they're my first shots lol
    6 points
  38. 6 points
  39. There's a building above that had its foundations in the way of the desired route that would make Clark/Division have side platforms, so in order to keep the station, they had to make it an island platform so the tubes could pass around the foundation. See, I do listen during the Snowflake Special!
    6 points
  40. I saw #701 in route to the town center, so I couldn't resist a round trip. Besides once fall pick comes it may not go there anymore, so opportunity was knocking. The bus just rolls down the street like a cloud, silent as a lamb. The AC was working good!! I was eyeing that NF in their design of the bus puts the vents on a 45 degree angle so the riders all get to feel a cool breeze not just the ones sitting by the window. The Xcelsior is a nice bus, it just reminds me so much of the Compobuses. If their is a negative in the design of the Xcelsior, I was noticing the bus has alot of body roll and
    6 points
  41. Hi, I'm from the NW side of Chicago and I was following your discussion about the 6400 series Novas slowly retiring. I just took this pic today on my way home from work. I saw this tow truck towing this bus away from Forest Glen Garage while I was driving on Elston Ave. And as a bonus, I saw 6400 at Forest Glen without its bike rack.
    6 points
  42. Congrats to CTA5750 on finishing the Chicago Marathon. Good Job !!!
    6 points
  43. Remaining NF's that are not FULLY rehabbed yet including mechanically rehabbed NF's as of 8/25/15: (Updated @ 10:30 AM) Forest Glen None North Park #1684 #1883 (2 Remaining) (0 @ South Shop) (2 Mechanically Rehabbed) Chicago #1005 #1940 (3 Remaining) (1 @ South Shop) (0 Mechanically Rehabbed) Kedzie #1430 #1433 #1438 #1455 #1632 (5 Remaining) (0 @ South Shop) (5 Mechanically Rehabbed) 74th None 77th #1076 #1093 #1099 #1202 #1226 #1246 #1288 #1289 #1476 #1482 #1546 #1560 #1563 #1571 #1590 #1591 (16 Remaining) (1 @ South Shop) (15 Mechanically Rehabbed) 103rd #1018 #1111 #1125 #1257
    6 points
  44. Interior and exterior photos of CTA 700 Photos by Bruce Moffat
    6 points
  45. CTA bus driver models customer service Chicago Tribune December 12, 2010|By Jon Hilkevitch | Getting Around My link The Chicago Transit Authority manages millions of dollars worth of buses, trains and other financial assets, but there's no way to put a price tag on the value of customer service. There is also no way not to feel your mood brighten when greeted by Darlene Coleman, a CTA bus driver who describes herself as having "a big personality and big hair." Coleman, 43, is right in both cases. The part-time driver, on the job less than 2½ years after working in an office f
    6 points
  46. Oh, I understood your Mark Felt references. It's not exactly obscure history that he was the Deep Throat of the investigation into the Watergate scandal. It's just that analogy didn't/doesn't apply to me, so I didn't feel compelled to reply. Not sure to what you are referring. I'm not suggesting that every preacher on the south side knows as a fact about the planned closure. If I wrote something that seemed to imply that, or was so obscurely written that it misled you to infer that, please point it out. That would surely be worth a clarification. Well, this is a bit like the
    6 points
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