Jump to content
TransitXan17

Metra Ticketing

Recommended Posts

The Chicago Tribune recently published an article explaining that Metra has some issues collecting ALL fares. I do agree that this is a problem, I was in Wicker Park last week and I hopped on the Blue Line at Damen to transfer to the UP-NW Line at Jefferson Park. I had my ticket prepared for my trip back to zone E but no conductor ever came through to collect it. Sometimes conductors can’t collect the fares during big events like, Lollapalooza, 4th of July, New Year’s Eve, etc. It’s too busy for the conductors to come through the cars. An idea I had was tapping on and off. Just like the London Underground. Someone on the BNSF Line that commutes from Naperville might not always go to Union, they could go to Berwyn for a few times a week or other places depending on their job. Instead of paying for the full F-A Monthly Pass, they could Tap On at Naperville and Tap Off at wherever they need to get off. You could tap your phone of Ventura card right at the door and the conductors would no longer have to go down the full car, you could possibly have conductors at the doors to make share the fares are paid. This is what I saw in Seattle with their Light Rail, no fare gates, just card readers. This is just one idea I have, but I think the Metra Ticketing could change in order to collect ALL the fares.

Share this post


Link to post
Share on other sites
2 hours ago, TransitXan17 said:

The Chicago Tribune recently published an article explaining that Metra has some issues collecting ALL fares.

Essentially not news. This is a story that has been running about once a year for about the last 10 years.

2 hours ago, TransitXan17 said:

Sometimes conductors can’t collect the fares during big events like, Lollapalooza, 4th of July, New Year’s Eve, etc.

I figured fares weren't collected for St. Patrick's Day when there was an 11 car train packed to the gills at Northbrook and still taking on passengers, and, of course, there weren't any agents on duty in the stations. I guess the alderman who complained that the parade was just for drunks from the suburbs was correct.

Share this post


Link to post
Share on other sites
2 hours ago, TransitXan17 said:

Metra has recently proposed a ‘One Day Pass’ pilot that will last a year and cost $500K. Metra is hoping this pilot could possibly attract new riders.

Daily Herald article that the 1 day pass would only be available on the Ventra app, which, besides, as the article said, being designed to deter sharing, would seem to obviate the problem you noted in the first post about  conductors not checking,as it would be activated. Since no discount compared to two tickets, would only be of benefit in case of multiple rides, such as a trip from a BNSF station  to a Milw N station.

Share this post


Link to post
Share on other sites

Any word on the weekend pass flex time? There was a poll that was due to the increase of the weekend pass that it would or can be used Friday after rush hour. Any hope that this will be piloted? I doubt it now but curious.

Share this post


Link to post
Share on other sites

As conductors are not allowed to force someone off the train, passengers without a fare or ticket are given a form to fill out. This form list’s the passenger’s name, address, and signature, conductor’s name, and amount owed. Probably a few other things as I’ve never seen one up close. The passenger instructed to mail in the form or bring it to a ticket agent to pay.

How, if at all, can payment be enforced? The conductor gets a carbon copy, so they can at least keep records of repeat offenders.

Share this post


Link to post
Share on other sites
On ‎9‎/‎6‎/‎2018 at 4:22 PM, Pace831 said:

As conductors are not allowed to force someone off the train, passengers without a fare or ticket are given a form to fill out. This form list’s the passenger’s name, address, and signature, conductor’s name, and amount owed. Probably a few other things as I’ve never seen one up close. The passenger instructed to mail in the form or bring it to a ticket agent to pay.

How, if at all, can payment be enforced? The conductor gets a carbon copy, so they can at least keep records of repeat offenders.

To answer your question, it is not. After all the wasted time and paper, if they don't get the fare they print out a list, just like bad checks. These offenders continue to write bad checks and continue to refuse to pay fares. Nothing is ever done. Yet we continue to wonder why they continue to lose money. And as stated in another post, you can't refuse a ride for some reason, but try to collect a fare or surcharge, you don't get backed up and even reprimanded. Its confusing, disheartening and quite frankly bad practice and encourages bad behavior. Somehow the suits just don't see it that way.

Share this post


Link to post
Share on other sites
17 hours ago, trainman8119 said:

To answer your question, it is not. After all the wasted time and paper, if they don't get the fare they print out a list, just like bad checks. These offenders continue to write bad checks and continue to refuse to pay fares. Nothing is ever done. Yet we continue to wonder why they continue to lose money. And as stated in another post, you can't refuse a ride for some reason, but try to collect a fare or surcharge, you don't get backed up and even reprimanded. Its confusing, disheartening and quite frankly bad practice and encourages bad behavior. Somehow the suits just don't see it that way.

Reminds me of a Tribune editorial that Metra should squeeze spending by cutting service, which hits me as no more sustainable than the Editorial Board says raising fares is. But, in addition to the prior reports of conductors not collecting shorts, nobody is enforcing fares, that's a better place to look before looking to the taxpayers. Metra isn't some religious organization or street fair asking for "suggested donations."

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×