Buslover88 Posted September 30, 2014 Report Share Posted September 30, 2014 I'm not sure if this has been asked already in another topic or not, but is there any way customers can contact a particular garage (e.g. Forest Glen) and be able to speak to the garage management? I'm asking because I want to speak with someone from Forest Glen's management regarding service on #76 and on #86. Both of these routes have runs that are frequently more than five minutes late and I think the problem goes beyond contacting CTA via email and complaining about a particular run. I want to speak to someone who deals directly with bus management. Any feedback would be greatly appreciated. Quote Link to comment Share on other sites More sharing options...
jajuan Posted September 30, 2014 Report Share Posted September 30, 2014 I think if you speak to someone through 888 YOUR-CTA that they might be able to give you Forest Glen's direct number. I remember a lady mentioning how she told them she had been emailing them about the 12 Roosevelt being chronically several times to no avail and she said they gave her Kedzie's number after she made it clear she wanted to see actual clear progress and not just have them take her info through email or the hotline and nothing changes. 1 Quote Link to comment Share on other sites More sharing options...
MRChiCity Posted September 30, 2014 Report Share Posted September 30, 2014 Go to the lost and found section on the CTA's website http://www.transitchicago.com/riding_cta/lostandfound.aspx call the Forest Glenn number and ask for the supervisor or manager 5 Quote Link to comment Share on other sites More sharing options...
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